Processing Time
For Basic Grade Steels: 1 to 4 business days
For Higher Grade Steels: 1 to 2 business weeks
For Japanese Steels: 4 to 6 weeks
For Pre Orders: 8 to 10 weeks from date of Launch of Product
For Items out of stock: 3 to 4 weeks
For custom orders: TBD (min. 4 to 6 weeks from date of Order Confirmation)

Shipping Time
Domestic Shipping: 2 to 5 business days
International Shipping: 4 to 8 business days
Remote International Shipping: 1 to 2 weeks

Business Days:
Monday to Friday (9:00 AM  to  5:00 PM)*
Shipment Cut off: 2:00 PM each working day
Annual Holidays: December 23 to January 2, each year.
*Public Holidays Excluded

Shipping Services
Domestic: UPS, FedEx, USPS, DPD, Local Freight
International: DHL Express, DPD International, FedEx, UPS, USPS

Remote Area Surcharges
There are certain areas outside USA which are considered as "remote" by shipment companies. So they charge a Remote Area Fee equivalent to USD 60 for shipment to such destination. Customers are required to pay this to receive such parcels. It is collectable by us on behalf of shipment companies.

Customs and Duties
Any sort of customs or levis are payable by customers. We do not collect this fee on behalf of Customs Department except for UK, Ireland and Scotland Customs, where are required to collect and remit such fee from customers.