At HS Blades Enterprise, we strive our best to provide the optimally best possible product to our customers. However, we do understand customer have their perspective and gladly welcome their feedbacks. In this consistency of providing exceptional customer care and after sale services, we do also accept Returns & Exchanges. Cancellation of orders are also accepted. However these are subjected to following conditions:

  • Cancellation Period: Contact us at any time before the dispatch of order. However, cancellations are only processed through email and the email used for requesting cancellations should be the same email as attached with order. After confirmation process, cancellation will be processed within 1 day for such confirmation. If item is dispatched before such request, customers are required to return the item for refund. In such cases, all conditions applicable to Returns will be applicable. 
  • Exchange Period: Contact within 7 days of receipt & ship back the item within 14 days of receipts. However, Exchanges are only processed through email and the email used for requesting exchange should be the same email as attached with order. After confirmation process, exchange will be processed within 1 to 2 day for such confirmation. Exchange shipment will be dispatched upon receipt and inspection of previous item from customer. 
  • Return Period: Contact within 3 days from date of receipt, ship back the item within 7 days from date of receipt. However, returns are only processed through email and the email used for requesting returns should be the same email as attached with order. After confirmation process, return will be processed within 2 to 3 day for such confirmation. Refund for such returns will be processed upon receipt and inspection of item received from customer.
  • Exchange & Return shipping is customer responsibility.
  • Refund is NET of Order Total, Shipping & Non Refundable Expenses.
  • Cancellation is Net of Order Total & Non Refundable Charges (5% of order total).
  • Item(s) sent back by customer for exchange/return should be in resalable position & must be returned in original form.
  • Any damage during shipping is mutually adjustable.
  • Any damage/loss of value is deductible during exchange/return
  • Custom Orders are not returnable and non refundable. Only place custom orders if you accept this condition.
  • Orders placed against discount coupons are not cancelable/exchangeable/returnable after expiry date of such coupons.